Retail Remedy

“The big prize for us was getting consistency across 600 stores. Retail Remedy were able to identify the root causes of the issues and help us quickly eliminate them, from introducing a Central Operations team from scratch to implementing a complete productivity model.”

“Retail Remedy delivered what was, genuinely, the most informative, constructive, and productive team build that I have ever experienced.”

“Retail Remedy delivered a workshop at our AGM on leadership using their “Complete Manager Model” as the framework for an engaging and interactive session.”

“The Retail Remedy team really know their subject matter and deliver their workshops with passion and enthusiasm.”

“We certainly have benefited from your input in our company helping us build from scratch a productivity model that has driven a 30% efficiency improvement, whilst delivering improvements in customer service, retail standards and colleague engagement. Thank you!”

“It is very refreshing to work with a consultancy that is founded and run by serious retailers, it makes the whole process swifter and of better quality. “

“I also appreciated the debates we had about the team and the management of them, and your general counsel, over the two days. I spent the whole of last night, thinking!”

“The workshop highlighted key retail leadership topics that had a practical application whatever the scale of business and reminded me that although the core principles of retail are relatively simple they are not always applied fully and all delegates took away something to improve their businesses.”

“Their professional approach and ability to understand our Company’s needs has ensured the delivery of a variety of tailored and practical workshops that have challenged current thinking.”

“I have to say it is not always an easy ride however, these guys are not there to always agree with you, expect honest feedback and justified challenge; but more than anything else you can expect results, quickly”.

“This was the start of a serious step change for us, and I know that we will do what we said we were going to do!”

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“They have also carried out training programmes for our members on specific retail disciplines such as buying, retail standards and customer strategy. Overall, they have proved to be enjoyable, reliable and professional people to work with.”

“The workshops have enabled our members to improve areas such as the customer experience and execution of retailing standards.”