Retail Remedy

“The big prize for us was getting consistency across 600 stores. Retail Remedy were able to identify the root causes of the issues and help us quickly eliminate them, from introducing a Central Operations team from scratch to implementing a complete productivity model.”

“Retail Remedy delivered what was, genuinely, the most informative, constructive, and productive team build that I have ever experienced.”

“We certainly have benefited from your input in our company helping us build from scratch a productivity model that has driven a 30% efficiency improvement, whilst delivering improvements in customer service, retail standards and colleague engagement. Thank you!”

“It is very refreshing to work with a consultancy that is founded and run by serious retailers, it makes the whole process swifter and of better quality. “

“I also appreciated the debates we had about the team and the management of them, and your general counsel, over the two days. I spent the whole of last night, thinking!”

“I have to say it is not always an easy ride however, these guys are not there to always agree with you, expect honest feedback and justified challenge; but more than anything else you can expect results, quickly”.

“This was the start of a serious step change for us, and I know that we will do what we said we were going to do!”

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Cutting cost in a business is relatively straight forward; being able to do so whilst taking people on the journey, improving team morale and delivering an enhanced service proposition requires great skill and experience. Without question this is what Retail Remedy bring to each project.